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Every tool you need to engage visitors, capture leads, and automate support — across WhatsApp, Instagram, Facebook, Telegram, and your website.
✓ Free plan available ✓ No credit card required ✓ Setup in minutes
One AI brain, five channels. Connect once and let UseBotiq handle conversations everywhere — no rebuilding, no duplication.
One script tag, any website
AI auto-reply + flow bot
AI replies to direct messages
Auto-reply to page messages
BotFather token → live in 1 min
UseBotiq uses Anthropic's Claude AI under the hood — the same model trusted by enterprise teams — and lets you train it on your own knowledge base.
Context-aware, natural replies powered by Anthropic's Claude model — no scripting required.
Upload FAQs, docs, and product info. The bot searches your KB before falling back to AI.
Keywords fire first for instant preset replies. AI only kicks in when no keyword matches.
AI auto-qualifies leads based on conversation behaviour and intent signals.
Responds in Hindi, English, and more — Claude understands context across languages.
Every account's data is fully isolated — no cross-contamination between clients.
Drag, drop, and publish conversation trees. Your flows run on the website widget AND WhatsApp — the same design, everywhere.
Build complete conversation paths on an intuitive visual board — see the whole journey at a glance.
Route users to different paths based on their answers, choices, and custom attributes.
Buttons, quick replies, images, choice cards — all supported in both widget and WhatsApp flows.
Publish your visual flow and run it over WhatsApp — step-by-step questionnaire via chat.
Switch between scripted flow nodes and open AI responses within the same conversation.
Test your flow end-to-end in the builder before publishing it live.
WhatsApp Broadcasts let you send personalised bulk messages to segmented contact lists — with delivery tracking built in.
Send bulk WhatsApp messages to your contact list directly from the dashboard with one click.
Import leads and segment them by tag, status, or custom criteria for precise targeting.
See sent, delivered, and failed counts for every broadcast in real time.
Save and reuse message templates for faster broadcast creation and consistent branding.
Create Razorpay or UPI payment links and send them to customers via WhatsApp — no separate payment page or redirect needed.
Connect your Razorpay account and generate payment links for any amount with one click.
Create UPI deep links that open any payment app — GPay, PhonePe, Paytm, and more.
Share the link directly to a customer's WhatsApp number from inside the dashboard.
Track status (created, paid, expired) and total revenue from the Payment Links dashboard.
Define keywords and their replies. When a customer types a matching word, UseBotiq responds instantly — faster than any AI call.
Set exact match, contains, or starts-with rules with custom priority ordering.
Keyword replies fire on Website Widget, WhatsApp, Instagram, Facebook, and Telegram.
Set higher-priority keywords to match first when multiple rules could apply.
If no keyword matches, Claude AI takes over — seamless for the customer.
All messages from WhatsApp, Instagram, Facebook, Telegram, and the widget land in a single inbox. Switch from bot to human in one click.
Messages from every channel in one place — no tab switching, no missed conversations.
Jump into any conversation in real time — with typing indicators and read receipts.
Bot passes full conversation context to a live agent when escalation is triggered.
Pre-saved replies for common questions — agents respond faster with consistent answers.
Auto-create and track support tickets from conversations, assign to team members.
Invite agents, assign roles, and manage who sees and handles which conversations.
No external booking tools needed. UseBotiq lets customers pick a date and time through a conversation — synced with your calendar automatically.
Customers select a date and time slot without ever leaving the conversation — smooth and friction-free.
Customers can reschedule or cancel their own appointments through the bot — no agent needed.
Reduce no-shows with automatic reminder messages sent before the appointment time.
Two-way sync with Google Calendar — appointments booked via bot appear instantly in your calendar.
Every appointment is tied to a lead profile — full history of who booked, when, and from which channel.
Track total bookings, cancellations, and no-show rates from the reports dashboard.
When a conversation needs follow-up, UseBotiq auto-generates a support ticket. Your team can assign, reply, and resolve — all from one place.
Tickets are created automatically from conversations when a user requests support or triggers an escalation.
Route tickets to the right agent or team — anyone with access can pick up and respond.
Agents reply directly inside the ticket — full conversation thread kept in one place for context.
Track every ticket from open → in progress → resolved. Nothing gets left behind.
Each ticket is linked to the original chat and lead — full context always available for the agent.
See all open, pending, and resolved tickets in one clean dashboard — filter by status, agent, or date.
Detailed reports across all your channels, bots, and agents — so you always know where leads come from and how conversations perform.
Conversation volume, lead count, response rates, and top-performing bots — all in one view.
Break down conversations by channel — WhatsApp vs Instagram vs Telegram vs Widget.
Track lead capture rate, qualification score, and source attribution over time.
Export all leads, conversations, and reports as CSV for your own analysis.
UseBotiq plugs into your existing stack via native integrations and webhooks — no middleware needed.
Let customers book appointments through the bot — slots sync with your calendar automatically.
Push lead data and conversation records to a Google Sheet in real time.
Get notified in Slack when a new lead is captured or a human handover is requested.
Route alerts to your Discord server — ideal for support teams on Discord.
Push real-time events to any URL — connect CRMs, ERPs, or custom backends.
Full programmatic access to manage bots, leads, conversations, and broadcasts.
Super admins can toggle every channel and feature per plan — so you can offer the right features to the right customers at the right price.
Enable or disable WhatsApp, Instagram, Facebook, Telegram, Broadcasts, and Payment Links per plan.
Set max bots, leads, conversations, team members, and API calls per plan — null = unlimited.
Remove UseBotiq branding and replace with your own — fully rebrandable for agencies.
Manage all tenants, plans, subscriptions, and feature flags from one admin interface.
Start free — no credit card needed. Connect your first channel in under 5 minutes.
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