Changelog

UseBotiq now connects every major messaging channel — Instagram, Facebook Messenger, Telegram, and WhatsApp Broadcasts — all powered by the same AI engine. Send payment links via WhatsApp, set keyword-triggered auto-replies, and let super admins control exactly which features each plan unlocks.

• New Instagram DM Bot — AI auto-reply to Instagram Direct Messages with keyword support and flow builder
• New Facebook Messenger Bot — connect your Facebook Page and let the AI handle customer messages 24/7
• New Telegram Bot — plug in any BotFather token; webhook auto-registers and AI replies instantly
• New WhatsApp Broadcasts — send bulk messages to your contact lists directly from the dashboard
• New Payment Links via WhatsApp — create Razorpay or UPI payment links and send them to customers in one click
• New Keyword Replies — set keyword → reply rules that fire before AI on every channel (WhatsApp, Instagram, Facebook, Telegram, Widget)
• New Flow Bot on WhatsApp — run your visual flow builder questionnaires over WhatsApp, not just the web widget
• New Plan-level channel control — super admins can enable or disable each channel per plan from the admin panel
• Improved Unified AI pipeline — keyword → knowledge base → Claude AI fallback, consistent across all channels
• Improved Reports & analytics — channel-wise conversation breakdown, lead sources, and response metrics
• Improved Visitor identity tracking — unique visitor IDs across WhatsApp (wa_), Instagram (ig_), Facebook (fb_), and Telegram (tg_)

Our biggest update yet — AI response quality improvements, a completely revamped lead dashboard, and WhatsApp channel support out of the box.

• New WhatsApp channel integration — send & receive messages directly from UseBotiq
• New AI knowledge base trainer — upload PDFs and docs to train your bot
• New Lead scoring — auto-qualify leads based on conversation behavior
• Improved Response accuracy with updated Claude AI model
• Improved Dashboard loads 60% faster with lazy loading
• Fix Widget not showing on some Safari versions
• Fix Duplicate lead entries when same user visits multiple pages

Live chat handoff, custom bot avatars, and smarter trigger rules — giving you more control over every conversation.

• New Human handoff — seamlessly transfer bot conversations to a live agent
• New Custom bot avatars — upload your own image or choose from our library
• New Scroll-depth triggers — open chat when user scrolls 50%, 75%, or 100%
• New Multi-language support — English, Hindi, Spanish, and more
• Improved Mobile widget now supports swipe-to-close
• Fix Bot sometimes sending duplicate welcome messages

A focused update on performance and analytics — because knowing what's working is just as important as building it.

• New Conversation analytics — view open rates, drop-off points, and completion rates
• New CSV export for all leads
• Improved Widget script size reduced by 40% — faster page load
• Improved Flow builder — undo/redo support added
• Improved Email notifications for new leads — now with conversation preview
• Fix Analytics charts not rendering on Firefox
• Fix Timezone mismatch in lead timestamps

Stability and polish update following our initial launch feedback. Thank you to everyone who reported issues.

• Fix Widget z-index conflict with some page builders (Elementor, Divi)
• Fix Bot loop bug when user sends empty message
• Fix Password reset email not delivering for some providers
• Improved Onboarding flow — clearer step-by-step guide for new users
• Improved Error messages are now human-readable instead of raw codes

UseBotiq is live. After months of building and testing, we're officially open. Here's what's in the first release:

• New Visual chatbot flow builder
• New AI-powered responses via Claude
• New Lead capture and management dashboard
• New Embeddable chat widget (one line of code)
• New Custom branding & color themes
• New Smart triggers (time delay, exit intent)
• New 7-day free trial — no credit card required